Privacy Policy

1. Information We Collect

We collect the following types of information when you interact with our site:

a. Personal Information

Name

Email address

Phone number

Billing and shipping address

Payment information (processed securely via third-party providers)

Account login details (if you create an account)

b. Non-Personal Information
Browser type and version

IP address

Pages visited and time spent on the site

Referring website

Device information

2. How We Use Your Information

We use your information to:

Process orders and manage payments

Deliver products and services

Provide customer support

Send order updates and promotional emails (if you opt-in)

Improve our website and user experience

Detect and prevent fraud or misuse

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

Payment gateways for processing transactions

Logistics partners to fulfill your orders

IT service providers to host and maintain our platform

Legal authorities, if required by law

Each third party is bound by data protection and confidentiality obligations.

4. Cookies and Tracking Technologies
We use cookies and similar tools to:

Remember your preferences

Track user behavior and site analytics

Facilitate secure sign-in

You can disable cookies in your browser settings, but this may affect functionality.

5. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill the purposes described in this policy

Comply with legal obligations

Resolve disputes

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access the data we hold about you

Request correction or deletion of your data

Opt-out of marketing communications

Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at support@riotel.in.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

SSL encryption

Secure payment processing via certified gateways

Regular security audits

However, no method of transmission or storage is 100% secure.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

9. Children’s Privacy

www.riotel.in is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

www.riotel.in
Email: support@riotel.in
Phone: +91 892922442
Address: D47, Sector-80, Noida, Gautam Buddha Nagar,
Uttar Pradesh (201305)