1. Information We Collect
We collect the following types of information when you interact with our site:
a. Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)
Account login details (if you create an account)
b. Non-Personal Information
Browser type and version
IP address
Pages visited and time spent on the site
Referring website
Device information
2. How We Use Your Information
We use your information to:
Process orders and manage payments
Deliver products and services
Provide customer support
Send order updates and promotional emails (if you opt-in)
Improve our website and user experience
Detect and prevent fraud or misuse
3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
Payment gateways for processing transactions
Logistics partners to fulfill your orders
IT service providers to host and maintain our platform
Legal authorities, if required by law
Each third party is bound by data protection and confidentiality obligations.
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
Remember your preferences
Track user behavior and site analytics
Facilitate secure sign-in
You can disable cookies in your browser settings, but this may affect functionality.
5. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal obligations
Resolve disputes
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access the data we hold about you
Request correction or deletion of your data
Opt-out of marketing communications
Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us at support@riotel.in.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
SSL encryption
Secure payment processing via certified gateways
Regular security audits
However, no method of transmission or storage is 100% secure.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
9. Children’s Privacy
www.riotel.in is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
www.riotel.in
Email: support@riotel.in
Phone: +91 892922442
Address: D47, Sector-80, Noida, Gautam Buddha Nagar,
Uttar Pradesh (201305)